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Cookie policy

Last updated: 
6 October 2025

Welcome to the Viritopia.com cookie policy.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of our website.  
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Title
Cookie Name

Purpose More information
visitor_id<accountid>

This cookie enables us to:
(a) Store information about your browsing preferences, and so allow us to customise our site and to provide you with offers that are targeted to your individual interests.
(b) Recognise you when you return to our site.
This cookie will expire after 365 days.

Pardot Salesforce
visitor_id<accountid>-hash

This cookie enables us to:
(a) Store information about your browsing preferences, and so allow us to customise our site and to provide you with offers that are targeted to your individual interests.
(b) Recognise you when you return to our site.
This cookie will expire after 365 days.

Pardot Salesforce
_ga

This cookie enables us to:
(a) Estimate our audience size and understand how our website it used.
(b) Store information about your browsing preferences, and so allow us to customise our site and to provide you with offers that are targeted to your individual interests.
(d) Recognise you when you return to our site.
This cookie will expire after 24 months.

Google Analytics
_ga_<container-id>

This cookie enables us to:
(a) Store information about your browsing preferences, and so allow us to customise our site and to provide you with offers that are targeted to your individual interests.
(b) Recognise you when you return to our site.
This cookie will expire after 24 months.

Google Analytics
_gcl_au

This cookie enables us to:
a) Store information about your browsing preferences, and so allow us to customise our site and to provide you with offers that are targeted to your individual interests.
(b) Recognise you when you return to our site.
This cookie will expire after 90 days.

Google cookies
_hjSessionUser_ {site_id}

This cookie enables us to:
a) Store information about your browsing preferences, and so allow us to customise our site and to provide you with offers that are targeted to your individual interests.
(b) Recognise you when you return to our site.
This cookie will expire after 365 days.

Hotjar
_hjSession _{site_id}

This cookie enables us to:
a) Store information about your browsing preferences, and so allow us to customise our site and to provide you with offers that are targeted to your individual interests.
This cookie will expire after 30 minutes.

Hotjar
viritopia_session

This cookie is essential for our site to:
(a) Allow you to use our site in a way that makes your browsing experience more convenient, for example, by allowing you to store items in an electronic shopping basket between visits. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim.
This cookie will expire when you close your web browser.

-
pardot

This cookie is essential for our site:
(a) Store information about your browsing preferences, and so allow us to customise our site and to provide you with offers that are targeted to your individual interests.
(b) Recognise you when you return to our site.
(c) Allow you to use our site in a way that makes your browsing experience more convenient, for example, by allowing you to store items in an electronic shopping basket between visits. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim.
This cookie will expire after 365 days.

Pardot Salesforce

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

You can choose to "Reject All" cookies in the cookie banner.

However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

If you have any questions or concerns about our use of cookies, please send us an email at marketing@viritopia.com.

Global Living Wall Specialists
+442045265771
enquiries@viritopia.com
Aldingbourne Nurseries, Church Road, Aldingbourne, Chichester, PO20 3TU, UK

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